Hamilton HART Hub — Hamilton Urban Core Community Health Centre
Walk in at 430 Cannon     Call or email     Community referrals welcome

Support that
meets you
where you are.

Low-barrier, trauma-informed health and recovery support for substance use, mental health, housing, wellness, and complex needs in Hamilton.

How to Get Support Residential Program Partner Network
Main Hub
430 Cannon St E
Walk-in access during hours
Residential Site
276 Aberdeen Ave
No direct walk-in access
Contact
(905) 522-3233
[email protected]
Service Partners
4 Delivery Partners
Coordinated care across Hamilton
30+
Partner organizations across Hamilton's mental health and addictions sector
5
Stages of support from first contact through long-term recovery
3
Locations connected to the HART Hub network
No ID
Required to walk in at 430 Cannon
Operated by Hamilton Urban Core Community Health Centre
About the HART Hub

What is the Hamilton HART Hub?

The Hamilton HART Hub is a low-barrier, trauma-informed, and culturally responsive health and recovery hub operated by Hamilton Urban Core Community Health Centre in partnership with local service delivery organizations.

It brings together substance use health, mental health care, primary care, case management, housing supports, systems navigation, health promotion, and wraparound social supports for people with complex needs.

The Hub at 430 Cannon Street East operates as the walk-in access point: no appointment, no ID, and no referral required. The Residential Treatment and Recovery Program at 276 Aberdeen Avenue is part of the broader HART Hub, but there is no direct walk-in access at Aberdeen.

How to Get Support →
Four Service Delivery Partner Organizations
Centre de santé communautaire Hamilton/Niagara
Francophone health and community services partner.
De dwa da dehs nye>s Aboriginal Health Centre
Indigenous health and wellness partner.
Indwell
Supportive housing partner.
Good Shepherd Centres
Shelter and supportive housing partner.
"

The HART Hub Hamilton improves access to culturally responsive mental health and addiction services, stabilizes individuals experiencing complex challenges, and supports long-term recovery and community wellbeing through integrated care and coordinated partnerships.

Hamilton HART Hub · Official Mission Statement · HART Hub Framework

Population Served

Who we are
here for

The Hamilton HART Hub provides community-rooted services designed to reach people who need coordinated support, including people with complex needs and populations who have historically faced barriers to accessing care.
01
People With Complex Needs
Individuals experiencing overlapping health, mental health, substance use, housing, social, or systems-navigation needs.
02
People Experiencing Homelessness
Unhoused individuals across Hamilton.
03
Substance Use & Mental Health
Individuals dealing with substance use challenges, mental health conditions, or both — at any stage of their journey.
04
Black & Racialized Communities
Dedicated services and culturally responsive programming for Black and racialized community members in Hamilton.
05
Francophone & Indigenous Communities
Services and supports designed to reflect the cultural identity and lived experience of Francophone and Indigenous people.
What We Offer

Support at every level of need

All services are delivered in a compassionate, stigma-free, and culturally safe environment. Whether someone needs practical help today, health promotion, systems navigation, or intensive care, the Hub meets people where they are.

Health & Recovery Support

Primary care, specialty health services, mental health support, addiction care, individual and group counselling, and recovery planning.

Mental Health Care

Individual and group counselling, mental health support, and connections to addiction care specialists in a safe environment.

Health Promotion

Health education, prevention-focused support, wellness information, and practical guidance that helps people make informed choices about their care.

Case Management & Navigation

Help connecting to social assistance, identification, employment support, housing pathways, life skills, and community services.

Systems Navigation

Help understanding and accessing health, social, and community services across Hamilton, with an advocate by your side.

Housing & Transition Support

Help with housing navigation, transition shelter beds, and supportive housing connections available through the HART Hub pathway.

Culturally Responsive Care

Dedicated services and programming for Black, Indigenous, and Francophone community members. Care that reflects lived experience.

Wraparound Supports

Laundry, showers, food, collective kitchens, ID assistance, and practical supports for daily life.

Harm Reduction

Needle collection, Naloxone kits, and non-judgmental harm reduction support as part of the pathway to care.

Residential Treatment

Short-term, structured, abstinence-based residential treatment and recovery support for adults ready for intensive care. Opening July 6, 2026.

How to Get Support

Start with the Hub

All client care journeys begin through the HART Hub access pathway: walk in at 430 Cannon Street East, call or email the Hub, or connect through a referral from a community organization.

Primary Access Point

Walk-In Hub

430 Cannon Street East, Hamilton, ON L8L 2C8
  • No appointment needed — walk in during operating hours
  • No ID required to access Hub services
  • Self-referrals are welcome
  • Community organization referrals are welcome
  • Satellite location at 70 James Street South
Hours of Operation
Mon / Tue / Thu9am – 8pm
Wednesday1pm – 5pm
Friday9am – 5pm
Third Friday9am – 8pm
Third Saturday10am – 2pm
For support, call (905) 522-3233 or email [email protected].
Residential Program Opening
July 6, 2026

Residential Treatment Program

276 Aberdeen Avenue, Hamilton, ON

The Residential Treatment and Recovery Program is part of the broader Hamilton HART Hub. It is for adults who are ready for structured, intensive residential treatment in an abstinence-based environment.

  • →There is no walk-in access at the Aberdeen residential site
  • →People interested in residential treatment should start through 430 Cannon Street East, phone, email, or community referral
  • →Must be 18 years or older and a resident of Hamilton, Ontario
  • →Voluntary, abstinence-based program lasting 8 to 12 weeks
  • →Referral and intake details are handled through the Hub pathway
Call (905) 522-3233Email [email protected]
5 Stages of Support

Recovery does not look
the same for everyone

Whether you are beginning to think about change or already rebuilding your life, the Hamilton HART Hub is here at every stage.

  • 1
    Engagement
    Come as you are. Drop in, connect with support.
  • 2
    Contemplation
    Explore what change might look like — without judgment.
  • 3
    Preparation
    Build readiness and connect to the next level of support.
  • 4
    Community Residential
    Intensive, structured residential treatment.
  • 5
    Recovery Maintenance
    Building your life with ongoing support.
01
Engagement
You come as you are. Drop in, connect with support, and begin building a relationship with the Hub on your own terms. We focus on creating a safe, welcoming space where you feel supported and heard, while helping you with any immediate needs such as food, showers, laundry, and hygiene supplies. No expectations, no pressure.
Residential Treatment Program

276 Aberdeen Avenue

Structured, intensive residential care for adults committed to an abstinence-based recovery journey.

About the Program

The Residential Treatment and Recovery Program at 276 Aberdeen Avenue is part of the broader Hamilton HART Hub. It provides short-term, structured, abstinence-based residential treatment for adults who are ready for intensive recovery support.

The program is designed to help individuals stabilize, build life skills, and transition successfully back into the community with the ongoing support they need.

What the Program Provides

  • Abstinence-based substance use treatment and recovery services
  • Individual and group counselling and programming
  • Systems navigation services
  • Cultural, spiritual, and wellness supports
  • Life skills and personal capacity development
  • Aftercare and transition planning
📅
Opening
July 6, 2026
Retrofit began April 22, 2026
Program at a Glance
Location276 Aberdeen Ave, Hamilton
Length of Stay8–12 weeks
Minimum Age18 years
CatchmentHamilton, Ontario
Program TypeVoluntary, abstinence-based
Staff-to-Resident1:3 ratio
Cohorts / Year4 (2 male, 2 female)
24/7 StaffingYes
Call (905) 522-3233 [email protected]
HART Hub Partners Collaborative

The backbone of coordinated HART Hub care in our city

The Hamilton HART Hub is supported by a coordinated partner network that brings together health, housing, community, cultural, and social supports so people can access the right help through an integrated pathway.

Service Delivery Partner
Centre de santé communautaire Hamilton/Niagara
Francophone health, social, and community services partner supporting culturally and linguistically responsive care.
Service Delivery Partner
De dwa da dehs nye>s Aboriginal Health Centre
Indigenous health and wellness partner supporting wholistic, culturally grounded care.
Service Delivery Partner
Indwell
Supportive housing partner focused on affordable housing, wellness, belonging, and stability.
Service Delivery Partner
Good Shepherd Centres
Shelter and supportive housing partner.
Bed-Based Treatment Working Group
  • Residential treatment
  • Stabilization beds
  • Withdrawal management coordination
  • Alignment across treatment pathways
Supportive Housing Group
  • Transitional housing
  • Supportive housing
  • Housing navigation
  • Pathways toward stability and community wellbeing
Service Support Groups

Coordination, guidance, and community accountability

30+
Local organizations across Hamilton's mental health and addictions sector participate in guiding service delivery and system integration through the HART Hub Partners Collaborative — the backbone of coordinated care in our city.
Working Group
Bed-Based Treatment Working Group
  • Residential Treatment
  • Stabilization Beds
  • Withdrawal Management
Working Group
Supportive Housing Group
  • Transitional Housing
  • Supportive Housing
  • Housing Navigation
Working Group
Neighbourhood Liaison Table

Community relationship management, addressing neighbourhood concerns, and maintaining open dialogue.

Working Group
Internal Steering Committee

Coordinate HART Hub operations, align program teams, and ensure integrated service delivery.

Working Group
Black Health Advisory Table

Guidance on culturally responsive services, improving access and outcomes for Black community members.

Service Ecosystem – The system the Hub connects into
Mental Health & Addiction Agencies
Bed-Based Treatment & Community Housing Services
Emergency Department
Community Engagement

We are neighbours,
not just a program

Community input is central to how the Hamilton HART Hub operates. We are committed to open, ongoing dialogue with residents, partners, and organizations.

Our Commitments

  • 01 Quarterly community engagement sessions and open houses
  • 02 Regular updates published on the website and by email
  • 03 A standing Neighbourhood Liaison Table for ongoing dialogue with local residents
  • 04 Active collaboration with municipal partners and community organizations
  • 05 Participation in community events, neighbourhood clean-ups, and local activities

Neighbourhood Liaison Table

The Neighbourhood Liaison Table meets regularly to support open dialogue, share updates on the Residential Treatment and Recovery Program, address community questions, and promote a safe and respectful neighbourhood environment.

This is a standing forum — not a one-time consultation. Your input shapes how the Hub operates in your community.

Share Feedback or Ask Questions
[email protected] (905) 522-3233 430 Cannon Street East
Frequently Asked Questions

Common questions answered

Find your answer
Browse by topic or scroll through all questions.
Do I need an appointment? ▼
No. Hub services at 430 Cannon Street East are available on a walk-in basis during operating hours. You do not need to call ahead or make an appointment.
Do I need ID? ▼
No. You do not need identification to access Hub services at 430 Cannon Street East.
What kind of support is available? ▼
The Hub offers primary care, mental health and addiction care, case management, housing navigation, culturally responsive supports, practical wraparound supports including laundry, food, and showers, harm reduction, and access to the residential program for those who are ready.
Where do I go? ▼
The main access point is 430 Cannon Street East, Hamilton. A satellite location operates at 70 James Street South. The residential program is located at 276 Aberdeen Avenue, but there is no direct walk-in access at Aberdeen. People interested in residential treatment should start through the Hub, by phone, email, or referral from a community organization.
Can I contact someone about a loved one? ▼
Yes. Call us at (905) 522-3233, email [email protected], or visit 430 Cannon Street East. Our team can speak with families and caregivers about the services available and how to support someone you care about.
Is the residential program the same as the HART Hub? ▼
No. The HART Hub is the broader network of services, with 430 Cannon Street East as the main access point. The Residential Treatment and Recovery Program at 276 Aberdeen Avenue is one program within the Hub, designed for people who are ready for intensive, structured residential treatment. There is no direct walk-in access at Aberdeen.
Can I walk into the Aberdeen residential site? ▼
No. There is no walk-in access at the Aberdeen residential site. People interested in residential treatment should contact or visit the Hub at 430 Cannon Street East, call (905) 522-3233, email [email protected], or be referred through a community organization.
When does the residential program open? ▼
The Residential Treatment and Recovery Program is scheduled to open July 6, 2026. Retrofit work and site upgrades began April 22, 2026.
Who is eligible? ▼
Adults 18 years and older who are residents of Hamilton, Ontario, facing substance use and mental health challenges, and who are ready for and committed to a voluntary, abstinence-based recovery program.
How long is the program? ▼
8 to 12 weeks, depending on individual progress and needs.
Is the program voluntary? ▼
Yes. Participation is entirely voluntary. Residents may choose to leave at any time, and safe discharge support is available.
What are the facility protocols? ▼
24-hour on-site staffing and security. Controlled building access. Residents use the interior courtyard for recreational time. Off-site appointments are accompanied by staff. The building is drug-free, alcohol-free, and smoke-free. A designated outdoor smoking area is in the interior courtyard.
What is the Neighbourhood Liaison Table? ▼
A standing forum for dialogue between Hamilton Urban Core and local residents. It meets regularly to provide updates on the Residential Treatment and Recovery Program, address community questions, and support respectful, ongoing communication between the program and the neighbourhood.
Who governs and oversees the program? ▼
The Hamilton HART Hub is operated by Hamilton Urban Core Community Health Centre, a non-profit governed by a Board of Directors. It is publicly funded by the Ontario Ministry of Health and subject to regular government oversight, Board accountability, and independent financial auditing.
How does the community stay informed? ▼
Hamilton Urban Core publishes regular updates on its website, distributes email updates to its contact list, and hosts quarterly open houses and community engagement sessions. The Neighbourhood Liaison Table provides an ongoing forum for residents with questions or concerns.
Get In Touch

Start here for support

Reach out by phone, email, walk in at 430 Cannon Street East, or connect through a community organization referral.

Main Hub / Walk-In Access
430 Cannon St E
Hamilton, ON L8L 2C8
(905) 522-3233
[email protected]
No appointment, ID, or referral required to walk in during operating hours.
How to Get Support
Hours of Operation
Mon / Tue / Thu9am – 8pm
Wednesday1pm – 5pm
Friday9am – 5pm
Third Friday9am – 8pm
Third Saturday10am – 2pm
Satellite location:
70 James Street South
Hamilton, ON L8P 2Y8
Residential Program
276 Aberdeen Avenue
Hamilton, ON
Opening July 6, 2026. There is no direct walk-in access at this site. Residential inquiries should begin through the Hub, phone, email, or community referral.
(905) 522-3233
[email protected]